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We put our customers and their financial goals first as we grow our business through conscious and concerted efforts across our entire franchise.
In our commitment to uphold the principles set out in the MAS Guidelines on Fair Dealing, we set out in this Disclosure Notice some of the circumstances in which we may exercise our rights to unilaterally revise certain terms and conditions of a product or service which we offer.
These circumstances include (without limitation):
If we make any changes to our terms and conditions, to the extent appropriate or permitted, we will strive to give you advance notice of such changes in accordance with our usual practice. We may give you notice via such channels as required or we may decide, which may include any or some of the following:
Should you disagree with any of the changes notified to you:
You may close your accounts before the changes take effect by following the Terms and Conditions Governing Accounts and Services. If you keep or continue to use your account (including terminate through your use of the UOB ATM Card issued to you) after the changes take effect, you will be taken to have agreed to the changes. Closing your accounts will all other related services (including your UOB ATM Card and GIRO payments). Prematurely withdrawing or terminating your fixed deposit may affect interest on your fixed deposit and incur additional fees and charges.
You may terminate your card and close your card account by following the UOB Cardmembers Agreement (for UOB Credit Cards) or the UOB Debit Cardmember Agreement (for UOB Debit Cards) and repay us all outstanding amounts before the changes take effect. Otherwise, you will be taken to have agreed to the changes.
You may cancel the facility as per the terms of your facility letter and make full repayment of all outstanding amounts on the facility (including any associated fees and charges) before the changes take effect. Otherwise, you will be taken to have agreed to the changes.
You may terminate the hiring, make full repayment and acquire ownership of the goods or terminate the hiring, make full repayment and return the goods, in either case, before the changes take effect as per your Hire Purchase Agreement. If you do not do so, you will be taken to have agreed to the changes.
You may, before the changes take effect:
You may terminate the facility and make full repayment of the outstanding amount (including any associated fees and charges) as per your facility letter. If you do not do so, you will be taken to have agreed to the changes;
You shall inform us in writing so that we can withdraw the provision of any or all of the additional services for Wealth Banking, Privilege Banking, or Privilege Reserve Banking (as the case may be) and/or request to terminate your Wealth Banking, Privilege Banking, or Privilege Reserve relationship (as the case may be) or change your UOB banking relationship segment, before the changes take effect. If you continue to use any of such services, you will be taken to have agreed to the changes;
You shall discontinue operating your account(s) and using our services as a Private Bank client, close your account(s) and pay all outstanding amounts (including any associated fees and charges), or change your UOB banking relationship segment before the changes take effect. If you continue to operate any account or use any service as a Private Bank client, you will be taken to have agreed to the changes.
If you have signed up for any investment services, you may terminate them by following the applicable terms, and paying all outstanding amounts (including any associated fees and charges), before the changes take effect. If you continue to use these services, you will be taken to have agreed to the changes.
If you have any concerns arising from the changes or questions regarding the options available to you, please contact us using any one of the following channels:
Please note that this Disclosure Notice may be updated from time to time to address regulatory, industry or other changes.
Publication Date: 27 June 2025
We respect and safeguard the privacy and rights of our customers throughout our services and across our operations.
We protect our data and assets from potential cybersecurity risks and threats, ensuring reliable and efficient services for our customers.
We are committed to making our banking products and services accessible and affordable.
We respect and safeguard the privacy and rights of our customers throughout our services and across our operations.
We protect our data and assets from potential cybersecurity risks and threats, ensuring reliable and efficient services for our customers.
We are committed to making our banking products and services accessible and affordable.
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