Materiality

We conduct materiality assessments and stakeholder consultations on a continual basis to ensure that our material factors are in context of our operating environment, business and operations, as well as regulatory and stakeholder expectations.

We gather feedback on the ESG factors most important to UOB and that have the greatest impact on our key stakeholder groups. We adopt an integrated approach of analysing both quantitative and qualitative research to gain a holistic overview of stakeholder expectations. Through surveys and one-on-one interviews, we prioritise factors that are critical to the continued success of our business and sustainable development of the wider community. Increasingly interconnected, our material ESG factors inform our strategic decision making and guide us in our practices, stakeholder engagement and reporting.

The material ESG factors and materiality matrix are reviewed and approved by our Group Sustainability Committee, Management Executive Committee and Board.