Please call or email us at the numbers and email address below.
If you are calling from overseas, please dial “+65 6” in place of any number starting with “1800”.
Airtime charges apply for mobile calls made to “1800” local toll free service numbers.
|General Enquiries (Banking, Credit Cards & CashPlus)||1800 222 2121|
|Wealth Banking||1800 222 1881 | Enquiry Form|
|Privilege Banking||1800 222 9889 | Enquiry Form|
|Privilege Reserve||1800 222 9889 | Enquiry Form|
|Property Loans (Hotline is available from 8am to 8pm daily)||1800 388 2121 | Enquiry Form|
|CPF Investment Scheme||1800 538 8011|
|UOB Travel||+65 6252 6822|
Corporate & Institutional Banking
|UOB Corporate Contact Centre(Mon - Fri from 9:00 AM - 6:30 PM)
For your convenience, Please click on the following link below to download a copy of our Quick Guide to Corporate Phone Banking Services:
|1800 226 6121|
|Business Banking Hotline(Mon - Sat from 8:00 AM - 8:00 PM (excluding public holidays))||+65 6259 8188|
|Business Internet Banking Enquiries(Mon - Fri from 8:00 AM - 8:00 PM)||1800 226 6121|
|COE Open Bidding Enquiries||1800 226 6121|
|Corporate Transaction Services
(Import & Export Bill Enquiries)
|+65 6878 0707|
|Remittances Enquiries||+65 6892 1111|
At UOB, we strive to address your concern immediately. Upon receipt of your feedback/complaint/enquiries, we will conduct a thorough review to resolve your concerns within 3 to 5 business days. Instances whereby further investigations are required due to complexity of the issue, we will keep you updated on the progress and strive to resolve your concerns within 14 business days.
If, despite our best efforts, you believe that we have not addressed your concerns, you may seek the assistance of The Financial Industry Disputes Resolution Centre Ltd (FIDReC). At present, FIDReC's services are available to all consumers who are individuals or sole-proprietors. The jurisdiction of FIDReC in adjudicating disputes between banks and consumers is up to S$100,000.
More information is available at the FIDReC website