Frequently Asked Questions

General

Where are UOB’s shares listed?-

UOB’s ordinary shares are listed on the Mainboard of the Singapore Exchange (SGX) since 1970.

The ordinary shares are also available in the form of American Depository Receipts (ADRs), traded on the over-the-counter (OTC) market. Each ADR represents two underlying ordinary shares.

What are UOB’s stock symbols?+
CUSIP 911271302
Stock Code on SGX U11
ISIN SG1M31001969
Bloomberg Ticker UOB SP
ADR Symbol UOVEY
How can I update information or ask questions about my shareholding?+

For Singapore-registered shares, please contact:

For scripless shares:
The Central Depository
9 North Buona Vista Drive
#01-19/20 The Metropolis
Singapore 138588
Tel: +65 6535 7511
Fax: +65 6535 0775
Email: cdp@sgx.com

For physical scrips:
Boardroom Corporate & Advisory Services Pte. Ltd.
50 Raffles Place
#32-01 Singapore Land Tower
Singapore 048623
Tel: +65 6536 5355
Fax: +65 6438 8710
Email: SRS_ClientServices@boardroomlimited.com

I have lost my share certificate. What should I do?+

Please contact our registrar, Boardroom Corporate & Advisory Services Pte. Ltd.

Boardroom Corporate & Advisory Services Pte. Ltd.
50 Raffles Place
#32-01 Singapore Land Tower
Singapore 048623

Tel: +65 6536 5355
Fax: +65 6438 8710

Can I convert my scrip-based shares to scripless shares?+

Yes, you can. Please contact the share registrar, Boardroom Corporate & Advisory Services Pte. Ltd.

How can I find out more about UOB’s American Depositary Receipt (ADR) programme?+

For general queries please contact:

The Bank of New York Mellon
Depositary Receipts Division

101 Barclay Street,
22nd Floor New York,
New York 10286
United States of America

Tel: +1 888 269 2377 (toll-free)
Fax: +1 212 571 3050
Website: www.adrbny.com

How do I buy and trade UOB shares?+

Please contact your financial adviser or stockbroker for trading of shares.

Where can I find exchange announcements released by UOB?+

Please refer to the SGX Announcements page.

Financials

When is UOB's financial year-end?+

The Company's financial year ends on 31 December.

When is UOB’s next results announcement? Will you have a webcast?+

The date for the announcement of our next quarterly results can be found on the Events and Presentations page.

Financial results briefings are webcast every half year and this can be accessed from the Financial Results page.

I missed your results webcast. Will there be a replay?+

A replay of our results webcast can be accessed on the Financial Results page.

How can I obtain a copy of UOB's annual report?+

Please refer to our online annual reports on the Annual Reports page.

Who is UOB’s independent auditor?+

UOB’s independent auditor is currently Ernst & Young LLP. Please refer to latest Annual Reports for the details.

Dividend

What is UOB's dividend policy?+

UOB is committed to enhancing total returns for our shareholders. The Group strives to strike a balance between rewarding our shareholders appropriately and maintaining enough resources to build a sustainable business. Since our public listing in 1970 and through all business cycles, we have consistently paid dividends to our shareholders.

UOB is committed to a dividend payout ratio of 50%, subject to a minimum Common Equity Tier 1 Capital Adequacy Ratio (“CAR”) of 13.5% and sustainable financial performance.

Where can I find information on dividends? How many times a year does UOB pay dividends?+

Information on dividends can be found on the Dividends page. Dividends are paid twice a year – an interim dividend in August/September, and the final dividend in May/June the next year.

How would I be informed of my dividend entitlements?+

Any declaration of dividends would be publicly announced via SGXNet. Please refer to the SGX Announcements page.

How can I compute my dividend entitlement?+

Please refer to the Investment Calculator page to estimate your dividend entitlement.

I did not receive my dividend cheque from UOB this year/over the last few years. How can I claim my dividends?+

If your shares are held through the Central Depository (Pte) Limited (CDP), please contact CDP at +65-6535 7511.

If you hold scrip-based shares (share certificates), please contact our registrar:

Boardroom Corporate & Advisory Services Pte. Ltd.
50 Raffles Place
#32-01 Singapore Land Tower
Singapore 048623

Tel: +65 6536 5355
Fax: +65 6438 8710

Does UOB carry out share buy-back?+

The Group has a Share Purchase Mandate which was first approved by shareholders on 29 April 2004. The Mandate is renewed by shareholders at the annual general meeting every year.

Does UOB have any Scrip Dividend Scheme or Share Investment Plan? Do I have any option of choosing between receiving my dividends in cash or shares? How are the scrip dividends computed?+

Please refer to the ‘Share Entitlement’ section of the UOB Scrip Dividend Scheme Statement on the Scrip Dividend page.

Does the Scrip Dividend Scheme apply to all dividends?+

The Scheme is not applied automatically to every dividend. The announcement relating to each dividend will also state if the Scheme is applied to that dividend. Please refer to the SGX Announcements page or Dividends page for more information.

How is the issue price of a share under the Scrip Dividend Scheme determined?+

The price at which each new Share is to be issued (the “Issue Price”) will be set at the average of the last dealt prices of the Share during the price determination period (being the period commencing on the date on which the Shares are first traded on an ex-dividend basis and ending on the Books Closure Date).

My shares are held through a depository agent/nominee. What should I do if I wish to participate in UOB’s Scrip Dividend Scheme?+

Please contact your depository agent or nominee if you wish to participate in UOB’s Scrip Dividend Scheme.

I am an overseas shareholder. Can I elect to take the scrip dividend?+

Please refer to the ‘Overseas Shareholders’ section of the UOB Scrip Dividend Scheme Statement on the Scrip Dividend page.

Is my dividend income taxable?+

Dividends are one-tier and tax-exempted. If in doubt, please refer to your financial or professional adviser.

Annual General Meeting ("AGM")

Where can I find the Notice of AGM and Proxy Form?+

These documents are sent to shareholders by post. Alternatively, you can download these documents from the AGM & EGM page.

I am a current shareholder of UOB. What should I do if I would like to attend your AGM or appoint a proxy to attend on my behalf?+

If you would like to attend the AGM, please bring along an official identification document (such as NRIC, driving licence or passport) and present it for registration at the venue/place set for holding the AGM.

If you wish to appoint a proxy to attend the AGM on your behalf, please ensure that the completed proxy form reaches the Company Secretary at 80 Raffles Place, #04-20, UOB Plaza 2, Singapore 048624 at least 72 hours before the time appointed for holding the AGM.

If you are a CPF/SRS investor, or your shares are held through a nominee bank, please contact your CPF agent bank / SRS operator / nominee bank.

For information on the AGM, please visit the AGM & EGM page.

Can I bring a non-shareholder with me to the AGM?+

As this is a shareholders’ meeting, only shareholders or proxies are admitted to the AGM.