CREDIT CARD

For new customers, you may submit your application online through our website at http://www.uob.com.sg/cards.

For existing customers, please log in to your UOB Personal Internet Banking / UOB Mighty to apply for a new card.

With your KrisFlyer / Asiamiles membership number, please call UOB Contact Centre Service at 1800 222 2121 to request for linkage or obtain a UOB Rewards – KrisFlyer / Asiamiles Enrolment Form and return the original completed form to UOB Card Centre at the address below.

UOB Cards and Payment
480 Lorong 6 Toa Payoh
#25-01 HDB HUB East Wing
Singapore 310480

You can convert your UNI$ to KrisFlyer miles after 5 working days.

If you are not yet a KrisFlyer member, please visit krisflyer.com to enroll first as a member.

If you are not yet an Asiamiles member, please visit asiamiles.com to enroll first as a member.

For transaction disputes, please complete the Cardholder Transaction Dispute Declaration Form and contact UOB Contact Centre at 1800 222 2121 or +65 6222 2121 (if you are calling from overseas) for further assistance. (Note: For any unauthorized transactions, please contact the bank immediately to freeze your card for security reasons.)

To apply for a permanent credit limit increase, simply complete your application within 3 minutes by retrieving your personal information with MyInfo. No documents upload required.

Alternatively, you may log on to UOB Personal Internet Banking or complete the Credit Limit Review Form and furnish us with the required income documents.

If you need a temporary Credit Limit Increase, simply call us at 1800 222 2121 for further assistance. Temporary credit limit increase is only applicable for overseas travel, wedding, medical / hospitalisation and compassionate purposes.

Note: Both Principal and Supplementary Cardmembers’ consent are required in order for supplementary cards to enjoy a temporary or permanent credit limit increase requested by the Principal Cardmember.

You may activate your card via the following channels:

You may subscribe to the eStatement via UOB Personal Internet Banking. Please select Account Services > Manage eStatement.

Please log in to your Personal Internet Banking and select the following options:

> Account Services
> Manage eStatement
> Select the account you wish to subscribe for eStatement
> Select the "Edit" icon
> Select notification channel and submit

Once you have successfully signed up for the service; your eStatement will be available for viewing on your Personal Internet Banking account from the next statement cycle onwards.

This feature has 5 years of archival of your electronic statement; it will be from the date of subscription. Hence, the option for back dated statement prior to the time you sign up to the service is not available.

Please be advised that eStatement option is only available for statement-based Current and Savings accounts (excluding Passbook Savings Account), Credit/Debit Cards and CashPlus accounts.

Your Card will be automatically renewed upon each of your Card anniversary date and the annual fee will be charged to your Card Account. If there is sufficient UNI$ in your Account, your UNI$ will be automatically used to pay your annual fee. The annual fee for various types of Cards and the UNI$ required for waivers of the annual fee are shown in Appendix 1: Fees and Charges Guide of the UOB Cardmembers Agreement.

You may locate our wide network of branches with their respective operating hours and our self-service machines at the following link:https://pib.uob.com.sg/uob-branches-and-atms/locator.html

Certain overseas merchants or websites may list products and services in Singapore dollars or offer to convert your foreign currency transactions into Singapore dollars. The latter may be called dynamic currency conversion. The exchange rates used to convert these transactions into local currency are determined by the merchants and their payment processors. Customers are encouraged to check that the exchange rate offered is reasonable prior to performing the transaction.

The difference between the amount listed by merchant and the actual amount billed in your statement is due to an international transaction fee which is levied on all SGD transactions made using Visa or Mastercard and processed outside Singapore.

For all online purchases, customers are advised to check with the merchants directly on where the transactions are processed.

The exchange rates used to convert foreign currency transactions into Singapore dollars may vary from day-to-day and is also dependent on when the transactions are submitted for processing by the merchants.

In addition, foreign currency transactions are subject to a foreign currency administrative fee levied on the Singapore dollars amount converted. Please refer to Appendix 1: Fees and Charges Guide of the UOB Cardmembers Agreement for details of our fees and charges.

You will receive a letter from the Bank stating the documents that need to be submitted as well as next steps to complete your application. Alternatively, you may contact our 24-hour hotline at 1-800-2222-121 to speak with our Customer Service Officers.

You can use SMART$ to offset your next purchase at any participating merchants. Amount of SMART$ earned will be based on spending at the respective merchants. Please inform the merchant if you want to utilize your SMART$. Please note, however, that you cannot specify the amount of SMART$ to be used for redemption. If you choose to redeem your SMART$, the transaction amount for redemption must be higher than the accumulated SMART$.

Yes, you may view your UNI$ balance and expiration date by logging in here with your Personal Internet Banking ID, password and token/OTP.

You will need to have a Personal Internet Banking account for redemption.

If you don't have Personal Internet Banking access? Click here to register and instantly get access with your UOB Card number.

Yes, you may view your SMART$ balance and expiration via the account summary page by logging in to https://pib.uob.com.sg with your Personal Internet Banking ID, password and token/OTP. You will need to have a Personal Internet Banking account. If you don’t have Personal Internet Banking access? Click here to register and instantly get access with your UOB Card number.