As a future-oriented and employee-centric organisation, UOB proactively prepares and enables our colleagues to develop themselves and their career to the fullest potential.
Our flagship people programme Better U, which was launched in 2019, kick-starts employees’ journeys to stay relevant in the digital age, regardless of their seniority, function or educational background. Better U comprises three components:
A 12-week foundation course covering five core competencies:
Optional pathway programmes in areas including artificial intelligence, data analytics and project management. These pathways range from basic/intermediate levels to more advanced levels to train existing practitioners; and
A week-long annual Better U festival, which celebrates the Bank’s commitment to creating a #better workplace, workforce and work-life.
Some 17,000 employees have attended our Better U foundation and/or pathway programmes.
2022 Better U Festival highlights
The Better U Festival was launched by (from left) Mr Wee Ee Cheong, Deputy Chairman and CEO; Guest-of-Honour Singapore Deputy Prime Minister Mr Heng Swee Keat; and Mr Dean Tong, Head of Group Human Resources.
The ‘Paving the way for women in UOB’ panel was high on the agenda of many attendees.
Keeping fit for work through simple stretching and strengthening exercises.
Deepening our bench strength
“Our people are our greatest asset. We have put in place a wide range of training programmes geared towards future trends and skill sets so that they will thrive in the new banking landscape.”
Mr Dean Tong
Head of Group Human Resources
UOB has several core learning and development programmes to help our people develop the technical and leaderships skills they will need for successful and sustainable careers. These include:
The UOB Leadership Academy Since 2013, we have collaborated with leading global business schools such as Columbia, Massachusetts Institute of Technology and Tuck to deliver a blend of experiential and application-based learning for the Bank’s high-performing talents. More than 2,000 colleagues have successfully completed courses through the UOB Leadership Academy, including 335 in 2022. Leadership Right By You Since launching our flagship leadership and managerial skills programme Leadership Right By You (LRBY) programme in 2017, more than 7,000 UOB leaders from around the world have enrolled in the suite of three programmes targeted at individual contributors, first line managers and managers of managers. More than 90 per cent of LRBY participants rated the programmes positively for course and trainer effectiveness. Leadership Acceleration Programme As part of our determination to build a pipeline of leadership talent, the Leadership Acceleration Programme provides high performers with high potential with leadership development and executive coaching, job rotations and strategic project assignments, senior management exposure and opportunities to accelerate them through the organisation to then take on leadership roles. Management Associate Programme In 2022, UOB received more than 30,000 applications for its prestigious Management Associate (MA) Programme. Some 60 top talents in the region were chosen for our 2022 intake. The 18-month programme design develops MAs through four main components:
A 12-week foundation course covering five core competencies:
Training in areas including financial management, leadership, personal effectiveness and risk management and controls;
Regional exposure to deepen cross-border collaboration; and
Mentoring and buddy programme to support MAs in understanding UOB and career advisory.
Our 18-month Management Associate Programme gives the region's brightest talents an opportunity to gain invaluable experience at the start of their career.
Group Technology and Operations (GTO) Academy Launched during the 2022 Better U Festival, the UOB GTO Academy will enable our 5,000-strong technology and operations workforce to be upskilled and certified. Fresh graduates and budding professionals can also apply for internship opportunities, as well as programmes encompassing structured classroom sessions and on-the-job training. Technology Development Programme In 2022, the Bank launched a 12-month programme for 75 fresh graduates and young professionals to gain skills in areas such as cybersecurity, software and IT infrastructure. The programme, conducted in partnership with the Infocomm Media Development Authority, combines practical on-the-job training with formal classroom studies.
Helping our tech talent remain relevant through our GTO Academy.
Through a relentless focus on growing our own timber,
two out of three Managing Directors have been promoted from within.
Career Conversion Programmes As part of promoting life-long learning, UOB offers a Career Conversion Programme (CCP), renamed from Professional Conversion Programme. To date, close to 1,500 colleagues have participated in our CCP
Pivot Programme In addition to our CCP, we also offer reskilling opportunities for colleagues in at-risk roles to move to in-demand or future relevant roles as well as promote and support career mobility within the organisation. The 12-month programme enables participants to undergo comprehensive reskilling through on-the-job and structured training to facilitate a successful transition to a new role. All colleagues also have access to more than 8,000 online courses through our collaboration with LinkedIn Learning and other course providers. In 2022, we also embarked on a six-month pilot of a new Learning Experience Platform that we aim to launch Group-wide. More than 3,000 colleagues are participating in the pilot to help improve the effectiveness of our digital learning capabilities. Redesigned roles Since 2017, of the more than 1,000 branch colleagues in Singapore who have been reskilled, 130 have assumed new roles such as Total Service Managers, Wellness Advocates, Branch Analysts and Client Experience Managers, to complement our branch network transformation.
Helping more people return to work through Gig+U
In 2021, UOB was the first bank in Singapore to offer a gig employment model to enable retirees to return to the workforce. In 2022, UOB expanded its Gig+U programme to open up 200 jobs in Singapore for women who require more flexibility at work due to family responsibilities.
In a collaboration with Mums@Work, a career portal that pairs women looking for flexi-work with potential employers, Gig+U Women offers full- and part-time jobs as well as gig work at UOB. Employees hired under Gig+U receive equal pay and enjoy the same benefits as their peers with similar roles in the Bank, subject to their employment status.
“It takes an organisation like UOB to invest, to trust and to provide a platform for women like me to catapult back into the workforce. The support extended by the hiring teams, the flexibility in policy and the confidence-building through training and coaching has helped me hit the ground running. Personally, as a mum returning to work, it has not only made me dream big but I also know that I can achieve my dream.”
Ms Felicia Fernandes
UOB Thomson Road Branch