UOB will maintain precautionary measures at all 48 UOB branches island-wide to protect the well-being of its customers and people, such as SafeEntry check-in and check-out and temperature screening
All United Overseas Bank (UOB) branches in Singapore will be opened from today as the Bank re-opens its remaining seven branches. This concludes the final phase of UOB’s considered and careful safe re-opening branch plan.
Mr Benny Chan, Head of Channels, Group Channels and Digitalisation, UOB, said, “Over the past two months since we began to gradually re-open our branches, traffic has steadily increased as customers come to speak with us for support on banking activities such as financial advisory and business needs. In resuming full operation, our customers can visit their preferred branch. As Singapore continues to combat the spread of COVID-19, we encourage our customers to use our digital channels when possible.
Customers who need to visit our branches are also encouraged to make an appointment online and to tap our SMS queue service to minimise the time spent outside their homes.”
For the health and safety of UOB colleagues and customers, the Bank will also maintain its precautionary measures at all branches. Visitors will be required to wear a mask, complete the SafeEntry check-in and check-out procedures, undergo temperature screening and make health and travel declarations prior to entering a UOB branch.
In addition to increasing the frequency of cleaning at all branches, automated teller machines (ATMs) and auto lobbies, the Bank has also applied a commercial grade self-disinfecting coating at high-touch areas including branch counters and meeting areas within its branches and at its ATMs.
All re-opened branches will continue to prioritise service for elderly and vulnerable customers during the first hour of banking operations.
For more information on UOB’s branch locations and opening hours, as well as digital services, please visit https://www.uobgroup.com/online-branch/locate-us.page. Customers can also make an appointment to visit any of our branches at https://www.uob.com.sg/online-branch.
