Balancing Growth with Stability for the Long Term / Sustainability Highlights

Sustainability Highlights

2024 snapshot

Drive Growth Sustainably

4-37% below target reference pathways

across our emissions intensity metrics as we progress in our net zero commitment

$58.0 billion

extended in sustainable financing to corporates

SAGE Programme

launched to help SMEs access sustainability-linked financing

Nature-related disclosures

as a TNFD early
adopter

Keep Customers at the Centre

91%

of customer complaints in Singapore resolved within established standards

Singapore Data Protection Trustmark

certification maintained

>600

womenpreneurs engaged through UOB FinLab to support them on their business journey

>$100,000

awarded to greentech firms to pilot their solutions with UOB and our corporate partners

Develop Professionals of Principle

38.4%

of our senior management are women

94.2%

of our colleagues are hired locally

$25.8 million

invested in employee training and development

UOB Sustainability Academy

launched to train employees across ESG topics

Uphold Corporate Responsibility

Zero

material incidents in relation to bribery, corruption, fraud or information security

$14.6 million

prevented in fraud losses for our customers in Singapore

Carbon neutrality

maintained for our operational footprint

$16.1 million

in monetary and in-kind contributions raised for the community

In 2024, UOB committed to be an early adopter of the Taskforce for Nature-Related Financial Disclosures (TNFD). Aligning with the Kunming-Montreal Global Biodiversity Framework’s vision of halting and reversing biodiversity loss by 2030 and living in harmony with nature by 2050, we seek to:

strengthen our capacity in understanding and managing the nature risks that are material to our business;
support our customers to make decisions that are similarly aligned;
finance the scaling up of nature-related technologies and investments; and
advocate nature’s importance in the world.

To better understand the nature risks material to our business, we conducted a double materiality assessment of our corporate loan portfolio, examining:

the impacts of our economic activities, defined as the economic activities we finance, on natural capital; and
the dependencies of those economic activities on natural capital.

We augmented our sector materiality assessment with both a geographical analysis and a value chain analysis, where relevant. The initial assessment of our corporate loan portfolio indicated low to medium impacts and dependencies for most of the sectors we finance. The sub-sectors where we found material impacts and dependencies are:

While we have conducted a high-level materiality and qualitative risk assessment of our corporate loan portfolio to identify nature risks in critical sectors, additional data and methodological refinements are still needed to deepen our understanding. To this end, UOB is exploring collaborations with ecosystem partners to increase the data quality and availability for our customers, and supporting the development of robust nature scenarios to evaluate and support the resilience of portfolios and strategies.

For more information on UOB’s sustainability strategy and initiatives, please refer to the UOB Sustainability Report 2024.

Sustainability Highlights

2024 snapshot

Drive Growth Sustainably

Keep Customers at the Centre

Develop Professionals of Principle

Uphold Corporate Responsibility

Our sustainability strategy

Our climate strategy

Our nature strategy