We are committed to looking after our colleagues’ well-being because it is our duty to care for them and we know that for people to give their best, they must feel supported, healthy and happy. As such, we continually seek to improve the workspace, to promote work-life harmony and to inspire our colleagues every day.
In order for us to meet our colleagues’ expectations, we need to keep abreast of their concerns and interests. In 2019, we conducted our biennial UOB Employee Survey to understand what matters most to our colleagues. The survey gives management insight into how our colleagues feel about a range of topics such as career development, diversity and inclusion, technology, rewards and recognition, and work-life harmony. Over the years, the feedback has informed many of our people-focused programmes that help us build a great place to work.
Making more space for high performance
Our Corporate Real Estate Services and Group Technology and Operations teams continue to transform our offices in Malaysia, Singapore and Thailand into high-performance workspaces that promote collaborative work models. To improve engagement and efficiency, our colleagues can choose the type of work settings that best suit their needs:
Individual spaces: Desks, focus rooms and touch-down areas for individuals to work; and
Shared spaces: Meeting rooms, work-bistros, collaboration areas and multi-functional areas for larger gatherings and discussions.
By end-2019, more than 140,000 square feet of office space in Singapore had been transformed into high-performance work spaces. These work spaces are located in all our main buildings – SGX Centre, Far Eastern Bank Building, One Raffles Place and UOB Plaza 1 and 2. We have also begun the construction of two buildings which will be our headquarters in Kuala Lumpur, Malaysia and Bangkok, Thailand. Malaysia’s will be ready in 2021; Thailand’s will be completed in 2022. Both will feature high-performance work spaces to promote mobility and collaboration among our colleagues.
Enhancing enterprise-wide effectiveness
In 2019, we continued to invest in technology to create a more productive, mobile and connected work environment for our people.
Real-time conferencing with Virtual Meeting Room
Our UOB Virtual Meeting Room solution makes it easy for teams to collaborate anywhere and anytime. It supports video, audio and digital content and interaction.
Bring group conversations and sharing together with Microsoft Teams
Given today’s fast-paced environment, we provide colleagues a secure collaboration workspace through the Microsoft Teams application so they can communicate and collaborate more effectively on the go.
Mobility across our offices with digital telephony
The Bank-wide rollout of new digital phones frees our people from a fixed desk arrangement while enabling them to remain in touch from wherever they choose to work.
Instant secure file-sharing with UOB cloud-sharing solution
UOB uCloud is an internal cloud storage system that enables our people to share work files securely across borders.
Build connections through Yammer
To complement our intranet MyUOB, we launched Yammer as a social networking tool which colleagues across the Group can use to engage and to interact with one another.
E-learning channel for professional growth
Our digital learning platform SuccessFactors enables our people to learn new skills anytime and anywhere through their personal smart devices.
Inspiring interest, involvement and understanding
MyUOB is our main channel to keep us constantly in the know and engaged. Through MyUOB, colleagues across our markets connect, create and collaborate on their mobile devices, laptops or computers. With articles kept short for easy online reading and featuring short videos and infographics, MyUOB is in keeping with the way people now consume and share information – digitally and on the go.
All content on MyUOB reinforces our values-based culture. It is presented through innovative, informative and interesting multi-media stories to engage colleagues and to keep them abreast of breaking news relevant to our customers, our markets and our communities. MyUOB is also designed to foster meaningful interaction among our colleagues through its share, like and comment functions for each content piece.
In 2019, engagement in MyUOB from our more than 26,000 colleagues saw:
3.8 million MyUOB visits, an increase of 26 per cent over 2018;
1,129 stories contributed by our colleagues from across the Group, an increase of 26 per cent over 2018; and
48 dedicated new MyUOB sites created on topics such as risk culture, sustainability and workplace productivity tools.