Powering your digital transformation in ASEAN

Kevin became the Head of TMRW Digital Group in July 2020. He had worked for several large international foreign banks and technology companies in Singapore, USA, and Hong Kong for more than a decade before joining UOB Group.

In his 25 years of experience in the banking industry, he has held a range of positions in the areas of strategic planning, business management, product development, sales and distribution, technology and banking infrastructure development and other areas of corporate services.

He joined UOB in 2005 as Head of Secured Loans, Personal Finance Services in UOB Singapore. From 2009 to 2010, he served as a Managing Director, heading Sales and Distribution in UOB Singapore. From 2011 to 2013, he moved to head Personal Financial Services in UOB Malaysia.

He served as Deputy CEO in UOB Malaysia from 2013 to 2015. He was appointed as President Director of UOB Indonesia in 2015 to July 2020.

Stuart leads the regional Engagement Platform, Engagement Lab, and Design teams in TMRW Digital Group, UOB.

He is an internationally recognized leader in digital transformation, innovation and design. He has over 20 years of experience spanning innovation in major private, public, and startup organizations around the world.

He was CEO of a Global Innovation & Design Company for over a decade delivering a wide range of projects for clients in all sectors.

Stuart also served on the SPRING SME Innovation Grant Approval Panel and the Design Singapore/EDB Innovation By Design Program.

Janet is a member of the senior leadership team under UOB Group's CEO, leading delivery channels, digitalisation initiatives and customer experience & advocacy to achieve UOB Group’s vision to be a premier regional bank in Asia Pacific.

Janet works closely with the business technology partners and country teams within UOB, as well as the FinTech and ecosystem players outside UOB. She champions collaborative business models and omnichannel strategy to drive better experiences and outcomes for the customers and the bank.

Janet has more than 25 years of banking and treasury experience with Bank of America Merrill Lynch, HSBC and Philips Electronics.

She serves as a board member of National Council of Social Service, InnoVen, The FinLab, Accuron Technologies, and is on the Advisory Board of Nanyang Business School and the NUS School of Computing & Technology.

Janet is a member of the senior leadership team under UOB Group's CEO, leading delivery channels, digitalisation initiatives and customer experience & advocacy to achieve UOB Group’s vision to be a premier regional bank in Asia Pacific.

Janet works closely with the business technology partners and country teams within UOB, as well as the FinTech and ecosystem players outside UOB. She champions collaborative business models and omnichannel strategy to drive better experiences and outcomes for the customers and the bank.

Janet has more than 25 years of banking and treasury experience with Bank of America Merrill Lynch, HSBC and Philips Electronics.

She serves as a board member of National Council of Social Service, InnoVen, The FinLab, Accuron Technologies, and is on the Advisory Board of Nanyang Business School and the NUS School of Computing & Technology.

Susan is a Group Management Executive Committee member and the Head of Group Technology and Operations at United Overseas Bank Limited (UOB).

Named an IBF Distinguished Fellow by the Institute of Banking and Finance in 2015, Susan manages more than 4,000 staff across the region. She leads the team that sets the global operating standards throughout UOB, building a robust and efficient operating platform scalable across UOB’s subsidiaries to serve the Bank’s customers' changing needs.

She also spearheads initiatives to transform the Bank's data, digital architecture and information security strategies.

Susan champions inclusive employment, and created meaningful employment opportunities at UOB for people with autism. Susan believes it is a sustainable business practice that benefits the individual, the organisation and the society.

UOB’s inclusive employment initiative received strong recognition, receiving the NTUC May Day Model Partnership Award in the Management Category (2015), Leader Award at the SG Enable Enabling Employers Awards (2017) and Special Recognition for Best Flagship Initiatives at the Sustainable Business Awards (2017).

Prior to joining UOB in 2001, Susan held various positions in a global bank and a technology firm. She is known for successfully leading large projects and complex organisational changes.

Boon Kiat has almost 30 years of investment management experience. He has served as the Group CEO of UOB Asset Management (UOBAM) since 2011, moving to the role from his previous appointment as Chief Investment Officer. Under his leadership, UOBAM has established itself as a leading regional player in the asset management industry, receiving significant industry recognition in Singapore and the region.

Over the years, UOBAM has won over 200 top awards from prestigious organisations and publications such as Morningstar, Refinitiv and The Asset Benchmark across the region.

In 2020, UOBAM was awarded double honours. It won the regional marquee award, the prestigious “Best Asia Fund House” at both Asia Asset Management (AAM) Best of the Best Awards and AsianInvestor Asset Management Awards (for the second consecutive year). UOBAM’s advances in harnessing technology were recognised as the “Best in Fintech in Asset Management (Singapore)” award from AAM Best of the Best Awards 2020 and “Best Wealth Management Platform (Thailand)” in 2019.

Boon Kiat received the “Lifetime Achievement Award” at the AAM Best of the Best Awards 2020 to recognize his contributions to the industry over the last three decades. He was named the “CEO of the Year in Asia” for two consecutive years by the AAM in 2014 and 2015, and named an IBF Fellow by the Institute of Banking and Finance in 2015.

Boon Kiat is a passionate advocate of digitalisation. He spearheaded UOBAM’s digital transformation, driving it to adopt emerging technologies, enhancing its digital infrastructure and establishing strategic partnerships across the organisation to position UOBAM as a digital leader in Asian asset management.

This has borne tangible fruit in the form of UOBAM Invest, Singapore’s first robo-advisory app launched by an established asset manager in 2020. UOBAM was also the first in Singapore to pioneer a corporate platform version in 2018 which was subsequently rolled out in Malaysia a year later.

Boon Kiat has also championed the cause for sustainable investing in Asia. A firm believer in “Investing for Purpose and Profit”, he has led UOBAM to become one of the first regional asset managers in Singapore to sign on to the United Nations-supported Principles for Responsible Investment. This is on top of also being a signatory to the Singapore Stewardship Principles for Responsible Investors, underlining the firm’s commitment to sustainability.

Jacquelyn is the Head of Group Personal Financial Services, Singapore at UOB Group Retail. She is responsible for the Singapore and regional consumer banking businesses, overseeing secured and unsecured lending, deposit and wealth management. These businesses serve client segments spanning from core banking to wealth and privilege reserve banking. She previously headed the unsecured lending business for Singapore and the region. Her functional coverage includes mobile and digital banking, sales & distribution, marketing, customer franchise and business analytics.

Jacquelyn has more than 20 years of experience in the finance industry. Before joining UOB, she led unsecured lending for Citibank Singapore. She started her career as a Citi Management Associate, and gained a breadth of experience across treasury, consumer finance, wealth management, marketing, as well as managing onshore and offshore segments.

Jacquelyn holds a Master of Science in Finance from Imperial College London, and a Bachelor of Economics and Statistics from University College London.

Dean is the Head of Group Human Resources at UOB. He is currently leading the group-wide people and organization transformation.

Prior to joining UOB, Dean had over 20 years of consulting experience with Boston Consulting Group (BCG). He has done extensive work in the space of talent and leadership across Asia, Europe and America. He headed BCG's People and Organisation Practice in SEA and was an executive member of BCG's People and Organisation practice globally.

Dean developed vast experience working across multiple industries including financial services, industrial goods, consumer goods, and telecommunication. He has been credited for playing instrumental roles in the creation of the award-winning low-cost banks in Malaysia, and a number of multi-finance businesses in Indonesia.

Dean holds an MBA (Palmer Scholar) from The Wharton School, University of Pennsylvania.

Arthur is the Head of Strategy, Projects, Investments and Digital Engagement at United Overseas Bank. In his current role, Arthur helps to craft UOB’s strategy for banking in a digital world through partnering and investing into FinTechs, Tech Startups and digital platforms. He also oversees UOB’s digital engagement with online visitors and customers.

Prior to joining UOB, Arthur was a director and executive advisor for CEB’s financial services practice in Asia, providing best practice insights to senior executives in wealth management, retail and business banking on their most pressing strategic priorities. Early on in his career, Arthur was responsible for management reporting at ABN AMRO transaction banking in Asia and was involved in financial services consultancy at Accenture.

Arthur was a university scholar and holds an Honours Degree in Business Administration from the National University of Singapore and a Master of Business Administration from The University of Chicago. He is also a board director of one of a large non-profit organisation in Singapore, serving as a member of its Treasury and Investment committees.

Janet is a member of the senior leadership team under UOB Group's CEO, leading delivery channels, digitalisation initiatives and customer experience & advocacy to achieve UOB Group’s vision to be a premier regional bank in Asia Pacific.

Janet works closely with the business technology partners and country teams within UOB, as well as the FinTech and ecosystem players outside UOB. She champions collaborative business models and omnichannel strategy to drive better experiences and outcomes for the customers and the bank.

Janet has more than 25 years of banking and treasury experience with Bank of America Merrill Lynch, HSBC and Philips Electronics.

She serves as a board member of National Council of Social Service, InnoVen, The FinLab, Accuron Technologies, and is on the Advisory Board of Nanyang Business School and the NUS School of Computing & Technology.

Benny Chan has a passion in transforming businesses. In his 20 years of banking experience, he has financed customers to save failed businesses, and execute transformation plans. He has also built a banking business from scratch in the Education services sector and led the way in entering the market in Myanmar for a regional bank.

In 2012, he heads up a regional SME Banking digital transformation team and developed new SME online account opening and online loans application straight through capabilities before the first digital banks were doing so. He is also one of the first in the industry then, to develop internal sales force mobile apps that could provide Relationship Managers with complete information of their customers and sales opportunities while on the go. He also established a strong SME banking social media presence and started building data models to compute customer propensity to buy products in the SME banking space.

He is currently the Head of Channels & Digitalisation for UOB Singapore. In his current role, Benny is head of UOB’s branch network in Singapore including Privilege Banking and Wealth Banking centres and the ATM / Self Service machine network, and is leading efforts to transform the network to complement digital channels as part of an omni-channnels strategy to better serve customers and cross-sell complex consumer and SME banking products.