While the Bank has taken steps to keep your account information secure, you, as a registered user, also play an important role in maintaining the security of your account information.
- Keep your UOB Internet Banking Username and Password confidential. Memorise them and NEVER write them anywhere or reveal them to anyone.
- Please note that no staff member of the UOB Group should ever ask you for your UOB Internet Banking Username and Password for whatever reasons.
- You should also change your Password from time to time, using the 'Change Password' feature available on BIBPlus
- Upon exit from UOB BIBPlus, always clear your browser's disk cache, especially if you are accessing your account from public terminals. This will prevent your account information from being stored on the terminals. Instructions on how to clear your browser's disk cache are provided on the screen when you log out from BIBPlus.
- You should always log out of UOB Internet Banking before moving on to other websites.
- Install an effective personal firewall1 on your PC together with anti-virus2 and anti-trojan horse3 software to safeguard your PC from viruses and malicious programmes. Viruses and malicious programmes may damage and/or destroy your personal data if undetected. Some can even capture your password keystrokes or other personal information, and these details can be transmitted to another person without your consent.
Personal firewalls serve two basic functions. They protect your system from unsolicited scans coming from the Internet and usually offer outbound controls as well. An inbound scan will look for and block any uninvited commands, instructions, programmes or messages from entering your system, while outbound controls will look for and block unfamiliar programmes (like viruses and Trojan horses) from trying to send out messages from your computer.
Anti-virus software scan your hard disk to locate and remove viruses. To some extent, these products can scan for and possibly remove worms and Trojan horses.
3Anti-trojan Horse Software
Anti-trojan horse software can identify and remove more programmes that act like Trojan horses than anti-virus software can. A Trojan horse programme is usually an innocent programme or utility that you might download on your PC. However, behind the programme's perceived usefulness lurks a function that allows it to damage your computer or steal your personal information. You can refer to our Privacy & Security for more information on Your Role In Safeguarding Your Personal Data And Account Information.