As a leading financial institution in Asia, we focus on creating sustainable value for our stakeholders. This includes appreciating what is material to them and aligning our long-term business strategies with their interests.

Wee Ee Cheong

Deputy Chairman and CEO

As we continue to deepen our presence across the region, we identify and manage the environmental, social and governance (ESG) effects of our strategy and operations to ensure business sustainability.

Our priorities include building an ecosystem where enterprise and innovation can thrive, enabling simpler and safer banking for all through the use of technology, supporting corporate clients in managing their businesses locally and as they expand across borders, and helping retail customers plan, save, spend and invest wisely.

We believe that security is paramount given the rapid development of technologies and disruptive business models, and the changing regulatory landscape. There is also growing sophistication of financial crime and cyber threats. In safeguarding the interests of our stakeholders, we maintain the robustness of our systems and processes and uphold our role in ensuring a safe, secure and trusted banking system.

Our investments are also directed to nurturing our people, embracing diversity and inclusiveness, promoting trade and industry, focusing on responsible financing, encouraging entrepreneurship and making our financial services accessible to all sections of society. We support the development of the communities in which we operate and play our part in managing our environmental impact.

Our sustainability approach seeks to address these priorities, opportunities, risks and effects in a manner consistent with our time-tested values of honour, enterprise, unity and commitment. We do so in accordance with the Global Reporting Initiative’s (GRI) guidelines for materiality analysis to identify the ESG factors that matter the most to our stakeholders and to us. We have also followed the GRI G4 principles to define our reporting content and quality.

Our material ESG factors are categorised into three groups, namely Highly Material, Material and Important.