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With phone banking, you can access the following banking services:

Transactions

• Pay bills
• Transfer funds between your own linked UOB Group accounts
• Stop cheque payment
• Place/withdraw Singapore dollar fixed deposits/foreign currency fixed deposits
• Change tenor instructions for foreign currency fixed deposits
• Transfer funds from your UOB CPF Investment Account to your CPF Ordinary Account
• Request for Credit Card Temporary Credit Line Increase
• Redemption of Credit/Debit Cards Rewards, or Credit Card CashRewards

Request And Notification

• Request current and/or previous month's statement(s)
• Request new cheque book
• Report loss of UOB ATM card or UOB Credit Card
• Change your Personal Identification Number (PIN) for phone banking service
• Request unit trust holdings statements

Account Enquiries

• Check account balance (for Singapore Dollar Fixed Deposit Account, Foreign Currency Fixed Deposit Account, Savings Account, Uniplus Account, Current Account, i-ACCOUNT, UOB CPF Investment Account, Credit Card Account)
• Enquire Credit Card available credit, last payment amount and UNI$ balance
• Enquire cheque status
• Enquire results of Initial Public Offering (IPO) applications
• Enquire results of IPO applications made through your UOB CPF Investment Account
• Enquire inward remittances

General Enquiries And Customer Service

• Information And Rate Enquiry Services
  • On UOB Asset Management's unit trust prices
  • On foreign exchange, lending and deposit rates
  • On gold prices
• Fax-On-Demand Services
  • For forms for loan application, account opening, unit trust application and realisation
  • For product brochures
  • For branch addresses, telephone and fax numbers
  • For ATM and Auto Banking Lobby locations
• Helpdesk
  • For assistance on your PIN for phone banking service
  • For assistance with self-service machines
  • For feedback
  • For general assistance
• In addition, choose to speak to any of our friendly Customer Service Officers for any of the following services:
  • Open Singapore Dollar Fixed Deposit Account
  • Apply for telegraphic transfers, demand drafts and cashier's orders
  • Apply for travel insurance
  • Update your personal particulars

For your convenience, please click on one of the following links to download a copy of our Quick Guide To Phone Banking Service:

• English version (PDF: 107KB)
• Chinese version (PDF: 122KB)

What are the requirements?

• You must be a personal account holder with the UOB Group
• Please read our Terms and Conditions

Note: To perform transactions on your UOB Group account(s), you will need to link your account(s) to your Access Code and seven-digit PIN. You can do so by completing a form available at your nearest UOB Group branch.

How much does it cost?

• The phone banking service is currently free of charge

How do I apply?

• Visit the UOB Group Branch where you maintain your account
• Apply at any UOB Group ATM located at a UOB Group Branch

Contact Us
For queries or comments, please:

• Call us at 1800 222 2121 (24-hour, toll-free)
• Fax to us at (65) 6254 4133
• Email us