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News Release - 4 Jun 2002
News Release - 4 Jun 2002
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CREDIT CARD NEWCOMER UOB CELEBRATES
IMPRESSIVE FIRST QUARTER IN HONG KONG
Outperforms Industry Benchmark by 45%
Hong Kong, 4 June, 2002 - Singapore's
largest card issuer United Overseas Bank ("UOB"), has achieved a new milestone
in Hong Kong's credit card market, by outperforming the industry benchmark of
spending per card by an impressive 45 percent. This comes despite a stringent
credit policy and only three months after the UOB Card was first launched in
Hong Kong.
"UOB Card has performed well above expectations. The result shows that UOB has
carved a niche for itself in Hong Kong's saturated credit card market to attract
a large pool of high spenders in the territory. Our success in the credit card
business will propel us to expand into other areas of personal financial services,
in line with UOB's long term commitment in the territory," said UOB's Head of
Credit Card Centre Hong Kong, Lawrence Tsong, at a meet-the-press session.
Currently, the typical profile of the UOB cardmember stands as such: successful,
young professionals, holding stable careers with the same employer for three
or more years, at managerial level or above. Of this member base, around 50
percent falls in the income bracket of over HK$500,000 per annum.
These results prove that UOB's marketing strategy of customer segmentation
is on the right track. This strategy follows the Bank's mission, which is to
constantly enhance its leadership in consumer banking and to always be "united
behind" its customers.
In February this year, UOB launched the UOB OCG Golf VISA, its first co-branded
credit card in Hong Kong with Oriental City Group and OGC Golf City, to cater
to the growing market of avid and aspiring golfers. This was followed by the
launch of the UOB Card in April. Both cards target successful, ambitious, professionals,
who seek a high quality lifestyle outside of work.
UOB Cards' true differentiation however, lies in its offer of true value and
individual empowerment in managing one's finances. For example, UOB Cards offer
direct, monthly cash rebates of up to 1 percent to cardmembers who are 'transactors'.
Those who need to ease their financial burdens on the other hand can opt for
the low interest rate plan and make balance transfers at 1.9 percent for the
first three months.
Currently, UOB Cards are the first in Greater China to make use of a unique
translucent card technology. By owning the translucent credit card space, this
further reflects a point of brand differentiation.
"We've tested this strategy and it has proven to work brilliantly," added Tsong.
"Going forward, we will continue to take this route to achieve greater milestones
for UOB Cards in Hong Kong, and ultimately to pave the way for UOB's launch
in Mainland China."
The second in the series of UOB Card television commercials was also unveiled
at the event today. Set in a coffee shop scene, the campaign will ride on the
current coffee craze in the territory to promote the coffee culture as a lifestyle
element.
A series of promotional programmes will also be deployed in the next quarter.
These programmes will be driven by UOB's strategic partnerships with exclusive
merchants, and will provide top quality benefits to cardmembers.
About United Overseas Bank
Founded in 1935, the United Overseas Bank (UOB) has charted steady growth
over the years to establish itself as a leading bank in Singapore. Today, UOB
is the largest credit card issuer in Singapore with a card base that exceeds
740,000. It is also the market leader in loans to small and medium-sized enterprises
and a recognised leader in the personal loans business.
With its acquisition of Singapore-incorporated Overseas Union Bank Limited
in 2001, the combined Group has a total customer deposit base of more than S$70
billion (approximately HK$312 billion) and a total asset base of over S$113
billion (approximately HK$503 billion).
UOB provides a wide range of financial services through its network of 84 bank
branches in Singapore and 185 offices in 17 other countries in the Asia-Pacific,
Western Europe and North America. UOB is rated among the world's top banks by
Moody's Investors Service, receiving B+ for Bank Financial Strength, and Aa2
and Prime-1 for long-term and short-term deposits respectively.
In Hong Kong, UOB has four branches across the territory with a staff strength
of more than 200. UOB opened its first overseas branch in Hong Kong in 1965
with a business focus on trade financing and corporate banking. Its range of
activities in the territory has since expanded to include personal and corporate
financial services.
About UOB Credit Card Centre
UOB is focused on enhancing its leadership in the consumer market. Today,
UOB is the largest credit card-issuing bank in Singapore with a market share
of more than 30 percent. In addition, UOB has the largest base of merchants
in Singapore, both for consumer and commercial credit card acceptance. UOB has
also expanded its credit card business to Thailand and Malaysia.
Established in April 2002, the UOB Credit Card Centre, Hong Kong, is a fully-fledged
card centre employing around 50 staff in marketing, operations, credit risk
management, fraud and collection, finance, and customer service functions.
For further information, please contact:
| In Hong Kong : |
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| Francesca Ng |
Credit Card Centre
United Overseas Bank Group, Hong Kong
Tel: (852) 2209 3399
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| Desiree Lim / Amy Ho |
Ogilvy Public Relations Worldwide
Hong Kong
Tel: (852) 2884 8248 / 543
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| In Singapore : |
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| Lim Yin-Fern |
Corporate Affairs Division
United Overseas Bank Group
Tel: (65) 6539 3990
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