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Launch Of SWELL _ The First-Of-Its
Kind Points Transfer Programme In Singapore
Three leading consumer brands and service providers form a rewards
network to allow members of their rewards programmes to transfer their
rewards points easily
Singapore, 25 July 2001 _ The Shell Companies
in Singapore (Shell), SingTel, and United Overseas Bank Limited (UOB)
have combined forces to form SWELL _ the first-of-its-kind
points transfer programme in Singapore. Through SWELL, members of the
three companies' respective rewards programmes _ Shell Escape,
SingTel Red Rewards and UOB Rewards Unlimited ('the programmes') _
can now exchange and combine their Shell Escape Points, SingTel Red Rewards
Points and UNI$.
With this easy points transfer programme in place, members can accumulate
their points in any one programme in a shorter period of time. Consequently,
they can redeem valuable rewards or gifts that require several points
for redemption in a matter of weeks instead of months. Rewards or gifts
that may have seemed out of reach previously, due to their higher value,
can also be redeemed more easily. With three rewards catalogues on hand,
members can utilise their points on a wider selection of rewards and gifts.
In addition, they can transfer their points so as to ensure that less
points go to waste upon points expiry.
Said Mr Goh Joon Lian, General Manager, Retail, Shell Eastern Petroleum
(Pte) Ltd, "Shell is excited with the potential of SWELL to continue to
delight our customers. We are, in particular, very pleased to be partnering
SingTel and UOB in this new rewards programme and look forward to its
success. We believe that Shell's Escape programme is already the best
rewards scheme among petrol retailers. Combined with SingTel and UOB,
we believe that customers will be even more pleased with the range of
choices that will become available to them through SWELL."
Mr Lucas Chow, SingTel's Executive Vice President of Consumer Business,
says, "SingTel is pleased to launch this rewards programme, the first
of its kind in Singapore, together with Shell and UOB. Together, our combined
one million customers can choose from a wider range of gifts _
from three catalogues instead of one _ as well as a more convenient
way to redeem gifts. SingTel will continue to look into more ways to reward
our customers for using our services."
Said Mr Francis Hsu, Senior Vice President of UOB Card Centre, "We are
delighted to partner with Shell and SingTel to launch this innovative
programme. SWELL allows us to go a step further in rewarding our valued
UOB Credit Cardmembers. With SWELL, our Cardmembers can literally see
their points swell at a faster rate and enjoy greater flexibility in utilising
their points for an extensive range of gifts. At the same time, Shell
Escape and SingTel Red Rewards members can also enjoy our wide range of
rewards from our UOB Rewards Unlimited programme."
To transfer points, members can call the various redemption channels of
each programme:
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Shell Escape members:
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1800-ESCAPEE (1800-372 2733) |
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SingTel Red Rewards members:
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1800 RREWARD (1800-773 9273) |
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UOB Credit Cardmembers:
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1800-253
6888 |
They can request
their points to be transferred in the minimum 'blocks' of Escape Points,
Red Rewards Points or UNI$:
| Convert
From |
To
|
| Shell
Escape Points |
SingTel
Red Rewards Points |
UOB
Rewards Unlimited (UNI$) |
| 600
Escape Points |
|
20,000 |
500 |
| 24,000
Red Points |
500 |
|
500 |
| UNI$600 |
500 |
20,000 |
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After making a request,
their points will be deducted from the originating programme and added
to the points at the receiving programme.
For example, if a UOB Credit Cardmember decides to convert both his 600
Shell Escape Points and UNI$600 to SingTel Red Rewards Points, he will
have a total 40,000 SingTel Red Rewards Points. By adding these 40,000
new points to his existing 35,000 SingTel Red Rewards Points, he will
be able to redeem a S$50 Hush Puppies voucher, almost instantly.
The members' points transfer request will be processed within 10 working
days. They are notified of their cumulative points through their monthly
SingTel or UOB Credit Card monthly statements. Members of Shell Escape
can request a statement of their cumulative Escape Points at their convenience
at any Shell station.
To enjoy the benefits of SWELL, interested parties can pick up a SWELL
application form at any Shell station, SingTel hello! retail outlet or
UOB Group branch. Members of the programmes will receive application forms
for SWELL by mail. Non-members simply need to register with any two of
the programmes. Application for SWELL is free of charge.
About Shell Escape
Escape is Shell's rewards programme. Escape Points can be earned at any
Shell station with purchase of Formula Shell fuels, Select* items, ProServ
Car Care Services, and Rainbow car washes. Every S$1 spent earns 1 Escape
Point. Escape Points can be redeemed for a variety of attractive gifts
from Shell's Escape Rewards Catalogue. Bonus Escape Points will be issued
for special promotional items.
* All Select purchases qualify for Escape Points, with
the exception of tobacco, alcohol, newspapers/periodicals, phone cards,
toll coupons, car park coupons and CashCard top-ups.
About SingTel Red Rewards
Red Rewards is an integrated loyalty programme with which SingTel customers
earn points for every dollar they spend with SingTel. They can then redeem
these points for SingTel services or lifestyle products. Customers whose
average spending is S$100 per month for the last six months will be invited
to join this programme. SingTel customers will be awarded points for using
services like mobile phone, paging, fixed line, International Calling
Card, STD and IDD 001.
About UOB Rewards Unlimited
Under the UOB Rewards Unlimited programme, UOB Credit Cardmembers earn
UNI$1 for every S$5 charged to their UOB Credit Cards. With their UNI$,
they can redeem a wide range of exclusive rewards, including merchandise,
food and beverage vouchers, hotel and travel packages, movie tickets,
and more. The programme also allows members to fly for free. With its
collaboration with Singapore Airlines, members can enrol in KrisFlyer
miles where they can convert their UNI$ into KrisFlyer miles (UNI$250
= 500 KrisFlyer miles) and redeem free flights to destinations of their
choice.
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