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Import Services
Letters of Credit
Letters of Credits (LCs) are undertakings by the Bank (the issuing bank) to pay the exporter if all the stipulated terms and conditions on the LC are met. Compliance with the terms is substantiated by documents furnished by the exporter within a specified time frame.
With LCs, the Bank is enlisted in giving the exporter a greater assurance of payment. At the request of importers, our customers, the Bank issues an LC, which is an undertaking to pay the exporter for goods and services bought. This payment is on the condition that the exporter meets all the terms and conditions of the LC and presents the documents stipulated in the LC.
Contact Us
- Please call us at (852) 2820 9108/2820 9162
- Fax to us at (852) 2501 4018
- Email us

Performance Guarantees
These are issued for common commercial or statutory requirements, including contract tenders.
Contact Us
- Please call us at (852) 2820 9108/2820 9162
- Fax to us at (852) 2501 4018
- Email us
Shipping Guarantees
Guarantees are indemnities given by the Bank to the carrier of goods so that the goods can be released to the consignee without producing the Bill of Lading or Air Waybill. This helps the importer to avoid demurrage charges which otherwise will be imposed if delivery of the goods is not taken up due to the absence of shipping documents.
Contact Us
- Please call us at (852) 2820 9108/2820 9162
- Fax to us at (852) 2501 4018
- Email us
Inward Documentary Collections
This is where an exporter collects payment from his overseas buyer (the importer) through the Bank. After the shipment of goods, the exporter entrusts the trade documents to the Bank, with specific instructions and terms for their release to the buyer.
The Bank releases the documents to the buyer only when he meets the payment terms, either by D/A (Documents against Acceptance) or D/P (Documents against Payment). Short-term financing under Trust Receipts is also available from the Bank.
Contact Us
- Please call us at (852) 2820 9108/2820 9112
- Fax to us at (852) 2501 4018
- Email us
Trust Receipts
The Bank provides short-term credit facilities for financing the importer when an LC or collection is due for payment.
Contact Us
- Please call us at (852) 2820 9108/2820 9112
- Fax to us at (852) 2501 4018
- Email us

Export Services
Advising/Confirmation of Letters of Credit
This is where, at the request of the issuing bank, the Bank (the advising bank) receives the LC and notifies the beneficiary (the exporter). The Bank can, at the request of the issuing bank, also add its confirmation to the LC, with an undertaking to pay if all the LC terms and conditions are met. Usually, the advising/confirming bank is located in the same country as the beneficiary.
Contact Us
- Please call us at (852) 2820 9108/2820 9128
- Fax to us at (852) 2501 4018
- Email us
Negotiation of Letters of Credit
This is where, upon shipment of goods, the exporter presents related documents to the Bank for negotiation/payment/acceptance. The Bank checks the documents presented against the terms and conditions of the LC in order to determine compliance.
Advances can be given on export LC proceeds, if the documents given by exporter are in compliance with the LC terms and conditions and subject to the Bank's approval.
Contact Us
- Please call us at (852) 2820 9108/2820 9107
- Fax to us at (852) 2501 4018
- Email us

Outward Documentary Collections
This is where the exporter collects payment from his overseas buyer (the importer) through the Bank. After the shipment of goods, the exporter entrusts the trade documents to the Bank, with specific instructions and terms for their release to the buyer. The Bank releases the documents to the buyer only when he meets the payment terms, either by D/A (Documents against Acceptance)or D/P (Documents against Payment).
Contact Us
- Please call us at (852) 2820 9108/2820 9112
- Fax to us at (852) 2501 4018
- Email us
Apply Now
To apply for any of the above products, please:
- Visit us at:
International Trade Services & Remittances Department
25/F., Gloucester Tower
The Landmark, 11 Pedder Street
Central, Hong Kong
Fees and Charges
Please refer to our Import and Export Charges.
